Toolbars can contain buttons, menus, or a combination of both.
Microsoft Outlook automatically customizes menus and toolbars based on how often you use the commands. When you first start Outlook,. only the most basic commands appear. Then as you work, the menus and toolbars adjust so that only the commands and toolbar buttons you use most often appear.
To look for a command that you don't use often or have never used before, click the double down-facing arrows at the bottom of the menu to show all the commands. You can also double-click the menu to expand it. When you expand one menu, all of the menus are expanded until you choose a command or perform another action. When you click a command on the expanded menu, the command is immediately added to the short version of the menu. If you do not use the command often, it is eventually dropped from the short version of the menu.
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