Where do you find understandable online help for Microsoft Outlook? Easy! There are people all over the place who are knowledgeable. They've created websites to help you troubleshoot Outlook, and there are forums too.
Here are some excellent resources for you:
http://www.howto-outlook.com/ - This website is excellent for someone who knows a little, but not a lot though I still find it extremely helpful for anyone of any skill level. It's well-written and easy to understand. It has a FAQ and How To sections, explains quite a bit about Outlook, and will cover most of your basic questions as a new Outlook user.
http://www.slipstick.com/ - This website is excellent for people of all skill levels in Outlook. It's more sophisticated, covers more complicated issues,
http://www.msoutlook.info/ - TONS of helpful information here. It's organized into neat categories that makes it easy to look up your particular problem.
http://office.microsoft.com/en-us/support/?CTT=97 - as always, Microsoft has excellent support for their products.
http://answers.microsoft.com/en-us/office/forum/outlook?tab=unanswered - this is the Micrcosoft Outlook forum. Log in (you can use your Hotmail, Windows Live, or Outlook.com credentials), ask a question. Knowledgeable users or even Microsoft MVP's will answer you (maybe even me!). Be sure to provide as many details as possible: version of Office, version of Operating System, antivirus (what type, do you have it actively scanning incoming/outgoing email), errors (include the entire error message and any numbers). Don't ever post your email publicly. It's an unwise practice and the moderators will remove it. No one needs to have it or any of your passwords in order to work to resolve your issue.
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